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£75 cashback offer

ap1
Newbie
Posts: 1
Registered: ‎26-02-2020

£75 cashback offer

My broadband went live in January when should I expect to receive the e-mail from you to enable me to claim my £75 cashback.

2 REPLIES 2
zxcvbnm
Rising Star
Posts: 56
Thanks: 4
Fixes: 1
Registered: ‎14-01-2013

Re: £75 cashback offer

According to https://www.plusnetrewards.com/Claim/Default you can telephone 0800 587 2013 for help. Its what I did in about december and they sorted me out without a quible.

 

Of course if they deny you are eligible you have a different problem but cross that bridge if you come to it...

 

Best of luck.

 

 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: £75 cashback offer

Thanks for getting in touch @ap1 and apologies for the delayed response.

I can see you've spoken with our support team regarding this and they've claimed it for you on your behalf.

You should receive it within the next 30 days. If you haven't received it after then let us know and we'll get that chased up for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team