£75 cashback offer

[#1]

hi

i have still not recieved any correspondance following my sign up to plusnet which was over a week ago now. i signed up via plusnet and no 3rd party.

please let me know how to sort this out

[#2]

Hi there, the process for cashback through us directly is that we will send you an email with a link you'll need to follow within 10 working days of the service having been activated. We're still within that time-frame but do let us know if that hasn't reached you by the 10th for some reason. 

[#3]

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

[#4]

hi

it has still not arrived.

how do i sort this?

[#5]

Hi @livedden

I'm really sorry you didn't receive your notification. I can see this was sent out on the 2nd October. 

Not to worry, I have manually redeemed this and sent notification here

Kind Regards