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£75 cashback offer

livedden
Newbie
Posts: 2
Registered: ‎30-09-2019

£75 cashback offer

hi

i have still not recieved any correspondance following my sign up to plusnet which was over a week ago now. i signed up via plusnet and no 3rd party.

please let me know how to sort this out

4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: £75 cashback offer

Hi there, the process for cashback through us directly is that we will send you an email with a link you'll need to follow within 10 working days of the service having been activated. We're still within that time-frame but do let us know if that hasn't reached you by the 10th for some reason. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 25,073
Thanks: 4,579
Fixes: 1,166
Registered: ‎11-01-2008

Re: £75 cashback offer


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

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If it fixed it click 'This fixed my problem'
livedden
Newbie
Posts: 2
Registered: ‎30-09-2019

Re: £75 cashback offer

hi

it has still not arrived.

how do i sort this?

OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: £75 cashback offer

Hi @livedden

 

I'm really sorry you didn't receive your notification. I can see this was sent out on the 2nd October. 

 

Not to worry, I have manually redeemed this and sent notification here

 

Kind Regards