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£75 cashback not received

stevbm
Hooked
Posts: 6
Registered: ‎16-03-2019

£75 cashback not received

Hi,
I've been chasing this for a while and still haven't received my cheque. I'm now being told it was through a third party which isn't true. Please can someone pop my cheque in the post and confirm this has happened asap? I'm due for renewal and am not going to renew with plusnet if this isn't sorted please.

Thanks,

Steve
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,142
Thanks: 998
Fixes: 403
Registered: ‎01-01-2012

Re: £75 cashback not received

Thanks for getting in touch @stevbm

I can see our support team have picked this up for you and issued a new cheque.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team