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£75 cash back

kevinjking40
Hooked
Posts: 6
Registered: ‎03-05-2019

£75 cash back

Hi, signed up on the 25th of April, took weeks before we had service, but since then everything has been great. I get the same service I had with Talktalk for a fraction of the cost with no issues whatsoever so hats off to Plusnet there!

One quick question, - when can we expect our £75 cash back?

Many thanks

Kevin
3 REPLIES 3
Mav
Moderator
Moderator
Posts: 21,526
Thanks: 4,397
Fixes: 501
Registered: ‎06-04-2007

Re: £75 cash back

You should have received an email with instructions. Have you checked your spam/junk folders?

 

Hopefully a member of staff will look into this for you soon.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

kevinjking40
Hooked
Posts: 6
Registered: ‎03-05-2019

Re: £75 cash back

Thanks, I've checked spam and junk, and searched my emails but had no such commuication from Plusnet. I await a response from a member of staff soon.

Thanks for your reply.
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: £75 cash back

HI @kevinjking40

 

I've had a look at our supplier portal and the redemption email was sent on the 28/05/2019 at 00:36 to the address we hold on file. It's showing unclaimed so I've filled in the details we hold for you on the account and claimed it on your behalf.