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£75 MSE Cashback. Please Resolve.

deesee
Newbie
Posts: 4
Thanks: 1
Registered: 13-08-2016

£75 MSE Cashback. Please Resolve.

Could you please look into why I have received no cashback from this offer I signed up to Plusnet for? I have posted about this on the MSE forums, but have had no response from the Plusnet company representative. 

 

http://forums.moneysavingexpert.com/showthread.php?p=71112669#post71112669

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,063
Thanks: 772
Fixes: 168
Registered: 25-03-2015

Re: £75 MSE Cashback. Please Resolve.

Hi @deesee welcome to the community forums!

 

I've just had a look over your account and it appears that the £75 cashback did track on your account and our records show a cheque was sent out back in March with an expected delivery date in April.

 

I'm sorry to hear you haven't received the cheque. Leave this with me and I'll get this raised with our marketing team and keep you updated via the account moving forward.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
deesee
Newbie
Posts: 4
Thanks: 1
Registered: 13-08-2016

Re: £75 MSE Cashback. Please Resolve.

Well the router came to the correct address, but no cheque ever arrived, so I very much appreciate you sorting this out for me. Thank you!