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£75 Cheque

Newbie
Posts: 1
Registered: ‎12-10-2019

£75 Cheque

Hi, 

 

I signed up to Plusnet and my broadband was activated on 5th September. The offer included a £75 cheque. I contacted Plusnet and they said I had to wait 30 days after the activation date. However, I am yet to receive the cheque or any communication about this issue and 30 days have now elapsed. My username is townshendtm. 

 

Could you please look into this for me? 

 

Thanks very much in advance, 

Tim 

1 REPLY 1
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: £75 Cheque

Hi @townshendtm 

 

Thank you for getting in touch. 

 

I can see that you have spoken with a member of customer services who have updated notes on your account here.

 

You should receive your cashback in the next 30 days. 

 

Kind regards