£75 Cashback
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- Re: £75 Cashback
Re: £75 Cashback
22-10-2019 1:39 PM
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Re: £75 Cashback
22-10-2019 3:51 PM
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Hi @andrewgreenwood double check your junk mail folder (as it has a tendency to slip in there) if not let us know and we'll look at redeeming the offer on your behalf.
Re: £75 Cashback
22-10-2019 4:05 PM
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Re: £75 Cashback
22-10-2019 4:22 PM
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No worries @andrewgreenwood I've forwarded a ticket to you via your account here. If you could reply providing your consent, we'll get the offer redeemed on your behalf.
When you reply to the ticket, let us know here on the forums and we'll pick up the request asap.
Re: £75 Cashback
22-10-2019 4:25 PM
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I've replied to the ticket, thanks
Re: £75 Cashback
22-10-2019 4:33 PM
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Hi @andrewgreenwood thanks for replying. I've redeemed the offer on your behalf. Your offer should be with you in the next 30 days.
Re: £75 Cashback
26-10-2019 2:52 PM - edited 26-10-2019 2:52 PM
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Hi @Optimatts
My broadband was enabled on 1st October but I haven't received anything (not even in the spam folder).
I found the offer on uswitch and then registered from your landing page (which clearly stated the 75£ cashback).
Re: £75 Cashback
27-10-2019 1:43 PM
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Hello @frampone,
I am sorry to hear you haven't yet received your cashback order and for any inconvenience this has caused. I have looked into this and provided more information here v9ia your account.
Please get back to us if you need any further assistance.
Re: £75 Cashback
28-10-2019 7:43 PM
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My broadband went live on 19/09/2019 however I still haven't received my email for the £75 cashback offer. I joined Plusnet via Money Saving Expert which was advertising the offer. Please can you advise?
Thanks,
Emily
Re: £75 Cashback
29-10-2019 2:19 PM
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Thank you for getting in touch.
I have manually redeemed this for you and provided an update via SMS and ticket which can be viewed here
Kind regards
Re: £75 Cashback
on 08-11-2019 10:39 AM - last edited on 08-11-2019 2:37 PM by Mav
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Hello,
My broadband went live on 29/10/2019 however I still haven't received my email for the £75 cashback offer. I joined Plusnet via Money Saving Expert which was advertising the offer. Please can you advise?
Username - [Removed]
If you can, please redeem on my behalf.
Thanks,
Stuart
Re: £75 Cashback
08-11-2019 1:56 PM
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Hi @sgmacphee, thanks for getting in touch and I'm sorry to hear you're still awaiting your cashback redemption email.
I can see my colleague has replied to your other thread regarding the redemption email here
By all means if you don't have the redemption email come Sunday morning then please let us know and we'll happily get this progressed for you.
Re: £75 Cashback
27-11-2019 5:32 PM
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Plusnet - I have had no details whatsover regarding the £75 cashback - can someone look into it please. I signed up directly with you rather than a switching service.
Neil
Re: £75 Cashback
28-11-2019 12:00 PM
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Hi @anniepatricia39,
You'll be sent an email with details of how to claim your cashback within the first 10 days of your broadband service being activated with us. This will be sent to the contact email address that you provided when you signed up with us.
Re: £75 Cashback
28-11-2019 1:29 PM
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Thanks
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