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£75 CASHBACK

FIXED
williambateman
Newbie
Posts: 3
Registered: ‎07-11-2019

£75 CASHBACK

‎07-11-2019 4:08 PM

My service went live on 3rd October but I still haven't received the email to claim my Cashback. Can someone please help with this.
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OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: £75 CASHBACK

Fix

‎08-11-2019 9:00 AM

Hi @williambateman 

Thank you for getting in touch.

I'm really sorry to hear that you didn't receive your redemption email. This does sometimes go into your junk mail inbox.

I have manually redeemed this for you today and it should be with you in the next 30 days.

Should you require further assistance, please feel free to get back in touch as we are more than happy to help.

Kind Regards

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williambateman
Newbie
Posts: 3
Registered: ‎07-11-2019

Re: £75 CASHBACK

‎08-11-2019 9:25 AM

Thank you OllieC.
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abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: £75 CASHBACK

‎08-11-2019 3:02 PM

Just let us know if we can help with anything else @williambateman

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
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williambateman
Newbie
Posts: 3
Registered: ‎07-11-2019

Re: £75 CASHBACK

‎08-11-2019 3:09 PM

Will do Alice, thanks again.
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