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£75 Amazon Voucher

bluenicks
Newbie
Posts: 4
Registered: ‎06-04-2015

£75 Amazon Voucher

Could someone please confirm whether the email to redeem the voucher is due to be sent within 10 days or 30 days of activation? I'm getting conflicting messages from Plusnet customer advisors.
3 REPLIES 3
bluenicks
Newbie
Posts: 4
Registered: ‎06-04-2015

Re: £75 Amazon Voucher

Apologies, have found the answer here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/#not-received although some customer advisors seem to be confusing the cashback and gift certificate process.
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: £75 Amazon Voucher

Apologies for the misleading information. I'm glad you've found the information you require now.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
bluenicks
Newbie
Posts: 4
Registered: ‎06-04-2015

Re: £75 Amazon Voucher

Thanks, can't fault the switch over and service so far so not all bad news.