£65 Cashback not offered yet

[#1]

Hi! So I've been with Plusnet for about a month now, I signed up during an offer for £65 cashback, however I am yet to receive my email to redeem this, would it be possible to have this chased up? Thank you!

[#2]

Good afternoon @mijohnson95,

A warm welcome to Plusnet and the forums!

I have looked into this for you and escalated to the relevant team to investigate and help resolve this for you. We should hear back within 5 working days .

[#3]

Thank you very much!

[#4]

No worries @mijohnson94, please do let us know if anything else pops up.