on 11-08-2017 12:57 PM - last edited on 11-08-2017 12:59 PM by Strat
After recently purchasing your unlimited Fibre packaged I still haven't received an email to claim the £50 reward offered to me on signing up.
I spent 40 minutes on the phone on Wednesday evening to eventually be told I would be contacted on Thursday (spoke to [CSA Removed]).
I am still waiting for the call back and the expected answer time today is 30 minutes. Unfortunately I cannot spend so much time chasing the reward by phone.
Please can you advise when I will receive the £50 cashback I was offered?
Thanks in advance
Moderator's note by Dick (Strat) CSA name/s removed to private staff area as per Forum rules
Re: £50 reward
Sorry to hear you haven't heard about your cashback yet. I've escalated that to our marketing team. Once we hear back we'll be in touch via this ticket: https://www.plus.net/wizard/?p=view_question&id=155637296
| Anoush Mortazavi|
Plusnet Help Team