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£50 reward back voucher not recieved

Chelsmoo92
Newbie
Posts: 1
Registered: ‎12-03-2021

£50 reward back voucher not recieved

Hi I signed up to plus net via an online comparison website and part of the deal was I would get a £50 reward card. I signed up over a month ago and rang today to be told I wouldn’t be getting the reward as the deal I signed up for doesn’t include it. This isn’t correct at all, one of the reasons I signed up was because of the reward card. I even found the deal I signed up for and it’s still advertising the reward card. I am now out of the 14 day cancellation period. Think this is shocking. Anyone else had the same issue? I will be phoning again Monday if they don’t respond with my voucher.