£50 cashback
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Re: £50 cashback
15-11-2018 6:27 AM
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Re: £50 cashback
15-11-2018 5:28 PM
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Re: £50 cashback
15-11-2018 6:23 PM
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Hi Thanks Mads ,
Apparently Plusnet will now send me a cheque for £50 . Although this was sent to a personnel email , I don;t know what help it is for others. Only that you should persevere with requesting a cashback . Shame really as it should be a relative straightforward process for all.
good luck everyone .
Re: £50 cashback
17-11-2018 7:40 PM - edited 17-11-2018 7:40 PM
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Any news?
Re: £50 cashback
19-11-2018 1:33 PM
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Hi @carolmc57
Thank you for the information. I'm sorry you have not yet received your cashback. I have raised this with the relevant department and we will be in touch once we have further information.
However, please do not hesitate to get back in touch if we can be of further assistance.
Re: £50 cashback
19-11-2018 8:47 PM
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How do i email or message myself through my account? It seems a long way to get an answer. Have you raised a ticket on my account? Or can I?
Re: £50 cashback
20-11-2018 12:15 PM
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Hi there @carolmc57, this was a internal message that we are getting track of for you and will update you via a ticket once we receive one.
Re: £50 cashback
20-11-2018 1:51 PM
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so far haven't had a cheque yet . hope its not a false promise ?
Re: £50 cashback
20-11-2018 7:05 PM
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Hi there @michael62, as advised it can take up to 60 days for it to arrive. Please take this into consideration.
Re: £50 cashback
21-11-2018 11:18 AM
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Hi,
I recently signed up to Plusnet on the condition of the £50 cashback. It's been 10 working days since connection and not received the email confirm cashback. The offer was stated over the phone when I moved over from BT to Plusnet
Re: £50 cashback
21-11-2018 11:50 AM
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Hi @fsdada, before we can chase this up on our side can you make sure you've checked the spam/junkmail and deleted items folders in your email to see if the message might have reached there by mistake?
Re: £50 cashback
21-11-2018 11:53 AM
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Yes Adam, I have checked this and no email.
Thanks
Re: £50 cashback
21-11-2018 1:20 PM
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Re: £50 cashback
21-11-2018 1:26 PM
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For the benefit of others , The Reply From Mads at plusnet. Is the cash back cheque can take 60 days to process.
Don't see why that plusnet doesn't want everyone to benefit directly by given this information out. The rules are very clandestine and secretive. It's if they are purposely trying to make it as difficult as possible.
How about plusnet .
If you advertise a £50 cashback ,
Make it clear and simple as possible . Otherwise you look as though you are deliberately trying to prevent people claiming ?
Re: £50 cashback
21-11-2018 1:40 PM
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Done, I've just messaged you
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