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£50 cashback from Aug14

kcher
Newbie
Posts: 8
Registered: ‎15-09-2014

£50 cashback from Aug14

Hi,
Just realised I haven't got my cash back for the order from Aug yet. Can someone from Plusnet have a look at this please.
I do have the screenshot taken on completing the order which shows the cash back offer in case you need it.
Thanks,
4 REPLIES 4
kcher
Newbie
Posts: 8
Registered: ‎15-09-2014

Re: £50 cashback from Aug14

Bumping for response.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: £50 cashback from Aug14

Was this cashback from Plusnet or an order via one of the other sites that give cashback.? I didn't think Plusnet was giving cashback direct themselves that long ago.
jelv (a.k.a Spoon Whittler)
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kcher
Newbie
Posts: 8
Registered: ‎15-09-2014

Re: £50 cashback from Aug14

Hi Jelv,
I did order direct  from Plusnet. The order page showed something like monthly cost + a £50 cash back.
Regards,
Edit : Now that you asked it may have said a voucher and not cash back - I'll check the order page later today.
Thanks..
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: £50 cashback from Aug14

Everything appears to have been recorded on our side, but it seems to be a third party that is sending out the cash back. I'd ask that you contact them directly. If you want further details, feel free to raise a ticket on your account and we'll advise further.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team