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£50 cashback from Aug14

kcher
Newbie
Posts: 8
Registered: 15-09-2014

£50 cashback from Aug14

Hi,
Just realised I haven't got my cash back for the order from Aug yet. Can someone from Plusnet have a look at this please.
I do have the screenshot taken on completing the order which shows the cash back offer in case you need it.
Thanks,
4 REPLIES
kcher
Newbie
Posts: 8
Registered: 15-09-2014

Re: £50 cashback from Aug14

Bumping for response.
Community Veteran
Posts: 26,450
Thanks: 695
Fixes: 8
Registered: 10-04-2007

Re: £50 cashback from Aug14

Was this cashback from Plusnet or an order via one of the other sites that give cashback.? I didn't think Plusnet was giving cashback direct themselves that long ago.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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kcher
Newbie
Posts: 8
Registered: 15-09-2014

Re: £50 cashback from Aug14

Hi Jelv,
I did order direct  from Plusnet. The order page showed something like monthly cost + a £50 cash back.
Regards,
Edit : Now that you asked it may have said a voucher and not cash back - I'll check the order page later today.
Thanks..
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: £50 cashback from Aug14

Everything appears to have been recorded on our side, but it seems to be a third party that is sending out the cash back. I'd ask that you contact them directly. If you want further details, feel free to raise a ticket on your account and we'll advise further.
 Tony
 Plusnet Support