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£50 cash back

Samdl2
Newbie
Posts: 9
Registered: ‎16-06-2012

£50 cash back

Not sure if this is the right place to post this but I think I'm yet another person who missed out on cash back offer.  I joined plusnet on 9th June I think account was activated on around 19th June.  Could someone at plusnet look into this for me or tell me who to raise it with?
Thanks
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: £50 cash back

Welcome to the forums
It is the correct place but it probably won't be picked up until Monday.
Samdl2
Newbie
Posts: 9
Registered: ‎16-06-2012

Re: £50 cash back

Thanks for that, I didn't expect a response til Monday but thought I'd better post while I thought about it  Grin
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: £50 cash back

Hi Samdl2
I've checked your account, the £50 cashback offer is not eligible on our fibre products. So unfortunately you don't qualify for the cashback offer.
Chris
Samdl2
Newbie
Posts: 9
Registered: ‎16-06-2012

Re: £50 cash back

Shame, thanks for checking anyway.  I hadn't realised that fibre wasn't included, oh well