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£50 cash back email

Bert2
Newbie
Posts: 1
Registered: 26-11-2017

£50 cash back email

Do people get there cash back? I been trying to phone but every time it’s 45 minutes to an hour wait just to ask them to send me the email
2 REPLIES
Harkinton
Newbie
Posts: 1
Registered: 27-11-2017

Re: £50 cash back email

Morning Bert,

Cashback rewards are normally an automatic process, the question is did you sign up for the cashback online through PlusNet or was it through an external reward site? If it was through PlusNet Online cashback would be expected to be paid after one billing cycle, between 30 and 45 days I would have thought. If the cashback was from an external cashback site then you could be looking at 120+ days to receive confirmation of funds being paid.

Hope that helps, be it not the immediate answer your looking for. If you haven't received the funds credited to your account after 45 days then a phone call to customer services would surely sort it. 

 

 

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 7,305
Thanks: 2,077
Fixes: 367
Registered: 21-04-2017

Re: £50 cash back email

Hi there.

It looks like your account wasn't signed up to a cashback offer.

I'm sorry for any disappointment caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team