£50 Reward Card not received and no e-mail
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£50 Reward Card not received and no e-mail
02-08-2018 8:43 AM
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Signed up well over a month ago and activated end of June. I have still not received an e-mail nor delivery of my £50 reward card. Where is it?
Re: £50 Reward Card not received and no e-mail
02-08-2018 12:06 PM
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Sorry to hear you haven't received your rewards card.
We've checked your account and it looks like you didn't sign up to a cashback offer through ourselves.
Did you go through a 3rd party such as Quidco or TopCashBack?
Re: £50 Reward Card not received and no e-mail
03-08-2018 9:44 AM
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When I signed up there was a big banner saying about a £50 reward card from Plusnet.
Re: £50 Reward Card not received and no e-mail
03-08-2018 2:50 PM
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Re: £50 Reward Card not received and no e-mail
06-08-2018 9:20 AM
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Re: £50 Reward Card not received and no e-mail
06-08-2018 2:46 PM
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Hi @elaineron,
Thanks for coming back to us.
Could you let us know if you signed up for the fibre offer via our website or via a 3rd party website (For example, Money Saving Expert, QuidCo etc).
Do you have any record/correspondence that relates to the cashback offer?
Best wishes,
Dave
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