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£50 Master Card activation email

FIXED
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vtstibi
Newbie
Posts: 3
Registered: 2 weeks ago

£50 Master Card activation email

Hi,

I have claimed my £50 Master Card reward, which I received in the post around two weeks ago. I wanted to activate the card but the website stated I shall receive an activation email providing all the information required for this process.

I have still yet to receive this email. 

Could you check this please?

 

Thanks.

Best regards,

Tibor

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 301
Thanks: 91
Fixes: 13
Registered: 11-01-2018

Re: £50 Master Card activation email

 

Hi Tibor,

 

Of course!

 

If you could pop your username across via a PM we'll be happy to take a look at this for you.

 

Best wishes,

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
vtstibi
Newbie
Posts: 3
Registered: 2 weeks ago

Re: £50 Master Card activation email

Hi,

I have sent you a private message, but did not get a reply so far Sad.

Thanks,

Tibor

Plusnet Help Team
Plusnet Help Team
Posts: 301
Thanks: 91
Fixes: 13
Registered: 11-01-2018

Re: £50 Master Card activation email

Fix

 

Hi @vstibi

 

Thanks for coming back to me. My apologies regarding the delay in response - I genuinely overlooked your PM until today.

 

If you go to www.purecard.com there is a link to have the activation information resent - can you give this a go and let me know how you get on?

 

Best wishes,

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
vtstibi
Newbie
Posts: 3
Registered: 2 weeks ago

Re: £50 Master Card activation email

Hi,

Thanks, managed to find the link and also managed to activate the card. Thanks for the help 👍

Regards,

Tibor