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£50 Cashback offer no email arrived.

FIXED
Rom123
Newbie
Posts: 1
Registered: ‎25-10-2018

£50 Cashback offer no email arrived.

Hi Plusnet.

       Signed up for broadband and phone deal on the 4/10/2018 have still not received cashback e mail for £50.00 cheque claim.Checked spam trash folders no e mail too date.Service up and running.Can you chase this up please.

 

                                                                                                                                             Thanks. 

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,551
Thanks: 4,764
Fixes: 1,207
Registered: ‎11-01-2008

Re: £50 Cashback offer no email arrived.

Moderators Note.
Move to account / billing from general chat
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Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: £50 Cashback offer no email arrived.

Fix

Hi @Rom123

 

Thanks for getting in touch regarding your cashback and I am sorry that you are yet to receive an email notification.

 

I have checked your account and have replied via a ticket on your account that you can view here

 

If you have any further questions feel free to get in touch.