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£50 Cashback - How Do I Claim?

Posts: 1
Registered: 14-08-2017

£50 Cashback - How Do I Claim?



I have taken out your broadband & phone services after seeing a £50 cashback offer on Compare the Market. Once directed to the PlusNet website, there was also an image showing the £50 cashback offer with a timer to the offer expiring on 21st August 2017. I have attached screenshots of the websites, taken on Monday 14th August 2017.

After continuing through the set up and payment, there hasn't been a mention of the £50. How do I claim and receive this?


Many thanks,



Posts: 26,104
Thanks: 1,296
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Registered: 14-04-2007

Re: £50 Cashback - How Do I Claim?

Moderator's note by Dick (Strat) Moved to My Account/Billing to raise its profile.

Customer and Forum Moderator.

Plusnet Help Team
Plusnet Help Team
Posts: 5,594
Thanks: 1,440
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Registered: 21-04-2017

Re: £50 Cashback - How Do I Claim?

Hi Meg, welcome to Plusnet!


We'll send you an email within 10 working days following activation of your broadband service. Once you complete the short form in the email, you'll receive a cheque within 30 days. Let us know if there are any issues at all.



If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team