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My Broadband went live around 12th August.
I haven't received a form to fill out to claim the £25 cashback that was part of the deal that persuaded me to sign up to Plusnet.
Please can you advise on when I will receive this email?
I'm sorry if this disappoints but I can see that the promotional code used means that the offer you have entitles you to broadband at a discounted rate for 18 months rather than as a cashback offer.