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2 weeks until installation - am I getting charged for these weeks with no access

monkeybrains
Newbie
Posts: 3
Registered: 02-03-2015

2 weeks until installation - am I getting charged for these weeks with no access

As per title, am I going to get billed for these 2 weeks from today until the earliest installation date of 16/17/18th?
4 REPLIES
Community Veteran
Posts: 38,304
Thanks: 969
Fixes: 57
Registered: 15-06-2007

Re: 2 weeks until installation - am I getting charged for these weeks with no access

nope - your billing starts from the activation date although it may be in two parts if the phone and broadband are on different dates
monkeybrains
Newbie
Posts: 3
Registered: 02-03-2015

Re: 2 weeks until installation - am I getting charged for these weeks with no access

Thank you oldjim.
It seems I have been billed already for my initial payment. I'm guessing it's the date of the direct debit will be ammended to tie in with activation date?
Community Veteran
Posts: 38,304
Thanks: 969
Fixes: 57
Registered: 15-06-2007

Re: 2 weeks until installation - am I getting charged for these weeks with no access

that is normally the case yes - and is exactly what should happen
monkeybrains
Newbie
Posts: 3
Registered: 02-03-2015

Re: 2 weeks until installation - am I getting charged for these weeks with no access

Thank for your help oldjim