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2 weeks until installation - am I getting charged for these weeks with no access
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2 weeks until installation - am I getting charged for these weeks with no access
02-03-2015 4:44 PM
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As per title, am I going to get billed for these 2 weeks from today until the earliest installation date of 16/17/18th?
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Re: 2 weeks until installation - am I getting charged for these weeks with no access
02-03-2015 4:47 PM
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nope - your billing starts from the activation date although it may be in two parts if the phone and broadband are on different dates
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Re: 2 weeks until installation - am I getting charged for these weeks with no access
02-03-2015 4:53 PM
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Thank you oldjim.
It seems I have been billed already for my initial payment. I'm guessing it's the date of the direct debit will be ammended to tie in with activation date?
It seems I have been billed already for my initial payment. I'm guessing it's the date of the direct debit will be ammended to tie in with activation date?
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Re: 2 weeks until installation - am I getting charged for these weeks with no access
02-03-2015 4:55 PM
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that is normally the case yes - and is exactly what should happen
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Re: 2 weeks until installation - am I getting charged for these weeks with no access
02-03-2015 4:56 PM
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Thank for your help oldjim
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