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2 bill in 1 month???

scoobydoo1
Grafter
Posts: 116
Registered: 23-03-2013

2 bill in 1 month???

hi I joined plusnet on the 14th of October, and paid £22.99 straight away
this was for broadband ,line rental and anytime calls
now I have another bill for the period 28/10/15-28/11/15?
are you telling me I had to pay £22.99 for the period from the 14th October to the 28th of October for just 14 days useage?
and now have to pay another bill?
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: 2 bill in 1 month???

Can you let me know where this bill is showing? I can't find any reference to it on your account and the next billing date is set for 1 month from today based on the account activating today.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
scoobydoo1
Grafter
Posts: 116
Registered: 23-03-2013

Re: 2 bill in 1 month???

yeah having looked further into it on my account I can see it states next bill on the 28th nov
its just when I logged in and saw bill period 28th oct to 28th nov I assumed it was due already, my bad
thanks for quick reply anyway