14 day grace not working
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14 day grace not working
17-12-2018 7:24 PM
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Re: 14 day grace not working
17-12-2018 7:38 PM
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Apologies @Joegoddard1,
I have now reconfigured your account - should be able to use your services now. Do let us know how you get on.
Re: 14 day grace not working
17-12-2018 8:41 PM
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Re: 14 day grace not working
20-12-2018 10:50 PM
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Re: 14 day grace not working
21-12-2018 8:33 AM
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: 14 day grace not working
21-12-2018 11:02 AM
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Hi @Joegoddard1,
I'm very sorry that this issue has returned. I've updated your account now and your connection should be back to normal right away. Please let us know if you continue to experience this issue.
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