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123 number

Condie0
Interested
Posts: 1
Registered: ‎31-03-2020

123 number

I've just received my new bill & noticed a call to 123  for 0 minutes charged at 50p !

we don't use landline for outgoing calls as we have free unlimited landline calls on our mobiles

1 REPLY 1
198kHz
Seasoned Hero
Posts: 5,587
Thanks: 2,576
Fixes: 37
Registered: ‎30-07-2008

Re: 123 number

@Condie0 Welcome to the forum.

It's a common problem - lazy Openreach and contractor technicians using peoples' lines to test for spare pairs.

A Plusnet staffer will see this post and arrange a refund, though in the current crisis it may take longer than usual.

If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)