Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I've just received my new bill & noticed a call to 123 for 0 minutes charged at 50p !
we don't use landline for outgoing calls as we have free unlimited landline calls on our mobiles
@Condie0 Welcome to the forum.
It's a common problem - lazy Openreach and contractor technicians using peoples' lines to test for spare pairs.
A Plusnet staffer will see this post and arrange a refund, though in the current crisis it may take longer than usual.