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12 month contract for product change?
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12 month contract for product change?
30-09-2011 9:47 AM
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The Product Change Policy states (in the 'Original Product: Previously Sold Products' section):
Does this mean that if I switch from my current product (Premier) to Extra I'll be tied in for 12 months?
Thanks,
Phil
Quote Customers changing from previously sold products to Plusnet Value and Plusnet Extra would begin a new 12 month contract.
Does this mean that if I switch from my current product (Premier) to Extra I'll be tied in for 12 months?
Thanks,
Phil
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Re: 12 month contract for product change?
30-09-2011 9:48 AM
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Oh Dear that is one they missed
No you won't
No you won't
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Re: 12 month contract for product change?
30-09-2011 10:25 AM
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Thanks Jim. I thought it didn't make much sense for existing customers to be tied into a contract when changing product while new customers are not.
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Re: 12 month contract for product change?
30-09-2011 3:41 PM
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Hi there,
Thanks for the heads up, I'm in the process of raising this for investigation.
Thanks for the heads up, I'm in the process of raising this for investigation.
Message 4 of 4
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