1 month left on contract. Match EE?
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1 month left on contract. Match EE?
05-07-2014 6:39 PM
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My contract is up next month and I'm currently on fibre. The speeds fluctuate so much still that I've seen an offer with EE that is £2.50 per month normal ADSL for a 12 month contract and if i pay the whole 12 months line rental upfront then i can only pay £132 which is £11per month equivalent. Do plus net match prices? Would they match this price? If not then i will be moving.
Matt
Re: 1 month left on contract. Match EE?
05-07-2014 6:47 PM
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However to get the EE headline offer you need to be in their area but I don't know who they use as an LLU provider
Re: 1 month left on contract. Match EE?
05-07-2014 7:01 PM
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Thanks for the reply.
So if i changed over to that and paid the line rental in one go as long as my phone wasn't used i would only get a bill of £3.49 per month. I have 1 month left , can i arrange this now so when the contract is out , they take the line rental in advance and then swap over to ADSL from the current FTTC I'm on?
Also would i need an engineer to swap it back over here from FTTC to ADSL?
Matt
Re: 1 month left on contract. Match EE?
05-07-2014 7:13 PM
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The line rental saver is independent of the broadband
To get the best broadband deal you need to phone customer options on
0800 013 2632
0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm
Re: 1 month left on contract. Match EE?
05-07-2014 7:15 PM
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Re: 1 month left on contract. Match EE?
05-07-2014 7:19 PM
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If it is from https://portal.plus.net/home-broadband/ then that is for new customers and not necessarily for existing customers
Existing customers it is £9.99 per month unless you phone the numbers I gave earlier and see what they will offer
Actually I had forgotten that they recently changed the LRS saver cost - It is now £155.88
Re: 1 month left on contract. Match EE?
05-07-2014 7:23 PM
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I'll call the number and see what they will offer. If not that deal ill move.
Re: 1 month left on contract. Match EE?
07-07-2014 9:08 AM
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Have you followed the guidance in the broadband forum for slow speed issues?? Have you raised a fault report and what happened?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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