sms short code issue with barclays
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sms short code issue with barclays
07-10-2017 11:49 AM
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After switched to plusnet, I have had multiple problems with my dentist, airline, bank because I can't text back to short code SMS numbers. I was not aware of this issue before the switch, now I really regret it.
Does plusnet plan to support short code sms numbers in near future?
Re: sms short code issue with barclays
07-10-2017 12:13 PM
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Hi keij!
Thanks for getting in touch with us!
We don't currently support the short code feature, and we don't have any plans to introduce this anytime soon.
We appreciate all feed back that is put forward to us by our Customers. I can assure you keij, as this has been raised to the relevant department, they are aware of this.
- Rebeka
Re: sms short code issue with barclays
07-10-2017 1:07 PM - edited 07-10-2017 1:09 PM
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@keij Indeed it's infuriating. I only found out when I was contacted by Santander's short code sms service to notify me of a large credit card transaction which wasn't mine.
Instead of a simple immediate sms 'YES / NO' reply, I had to wait until I got home several hours later in order to phone Santander as I didn't have the card with me.
Re: sms short code issue with barclays
07-10-2017 7:22 PM
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Re: sms short code issue with barclays
07-10-2017 9:35 PM
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Re: sms short code issue with barclays
13-10-2017 8:02 AM - edited 13-10-2017 8:03 AM
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Sort this out please.
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