cancel
Showing results for 
Search instead for 
Did you mean: 

signing in to plusnet mobile

anubisram
Hooked
Posts: 5
Registered: ‎25-07-2021

signing in to plusnet mobile

although I have received my sim and inserted in the phone when i try to sign in to plusnet mobile it does not recognise my user name and or number and or password....any ideas? when i signed up all my details were clear and i received verification emails with contract etc

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: signing in to plusnet mobile

Welcome aboard @anubisram 

I’m sorry to see you can’t sign in to your account.

Is this still a problem and have you tried resetting your password through the forgot password tool?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
anubisram
Hooked
Posts: 5
Registered: ‎25-07-2021

Re: signing in to plusnet mobile

it doesn't recognise me despite all the details being correct. apparently it is a mistake by plusnet on my account and sim so i can't make or receive calls or send txts