"My phone number" on SIM after port
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"My phone number" on SIM after port
19-01-2017 12:46 PM - edited 19-01-2017 12:47 PM
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Firstly, thanks for porting well within 24 hours of initial request and within a few hours of my old SIM's demise.
One question - at the moment the number stored on the SIM as shown by Android's Services / About etc is still the original Plusnet one. Will that change eventually to the current (ie ported) number? Not really a big deal but a bit annoying as it can't be changed by the user under Android - I think the network has to do it.
Re: "My phone number" on SIM after port
19-01-2017 1:04 PM
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Hi Stoker,
This sounds as if it is the handset itself not the network and you'll need to speak to your handset manufacturer about this. In the meantime, you can try re-booting your handset, manually search or refresh network settings etc... If your handset is an iPhone, you can try turning off and on your iMessages.
Hope this helps!
- Rebeka
Re: "My phone number" on SIM after port
19-01-2017 1:10 PM
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@Stoker I had the same problem under Giffgaff on Android as I had to manually input the number for the 'My Number' app https://play.google.com/store/apps/details?id=com.luck.mynumber&hl=en_GB
However my Plusnet number comes up straight off the bat.
Re: "My phone number" on SIM after port
19-01-2017 3:11 PM - edited 19-01-2017 5:15 PM
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I've just come from Giffgaff. They don't store the number on the SIM at all, which is at least better than having the wrong number.
EDIT - two reboots and it's updated the SIM to the correct (old, ported) number so it now displays correctly in Settings.
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