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poor phone signal in kidlington

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Ad1
Newbie
Posts: 3
Registered: ‎12-10-2018

poor phone signal in kidlington

Last few days the phone signal has been very poor  at home, either non existent or 1 pip at most. 4g data signal seems to be ok. Any idea why phone signal is so poor? I am in Kidlington near Oxford.

1 REPLY
RebekaPreston
All Star
Posts: 929
Thanks: 128
Fixes: 31
Registered: ‎25-11-2016

Re: poor phone signal in kidlington

Hi Ad1,

Thanks for getting in touch with us!

I'm sorry to hear you're experiencing issues with your signal. You can pop over to https://myaccount.ee.co.uk/networkchecker/checkservice, input your postcode and check the area for any issues. 

I would also advise to re-boot the handset by turning it off and removing the SIM card. 

If the issue persists, be sure to get in touch with us by calling 500 free from the SIM, 0800 079 1133 from another handset or catching us on our Live Chat feature over at www.plus.net and we'll investigate further. 

- Rebeka 

 

 Rebeka Preston
 Plusnet Help Team