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phone app for iphone

shazzymack
Newbie
Posts: 1
Registered: 3 weeks ago

phone app for iphone

Hi I'm new to plusnet and have tried looking for a app for mobile accounts and can not find one.   Is there not a app? or is it in a different name.  Sorry if this as been asked before

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 83
Thanks: 20
Fixes: 4
Registered: 13-07-2017

Re: phone app for iphone

There's an app in the works at the moment. Unfortunately we don't have a date set for release yet, but rest assured that you'll be the first to know when it launches Smiley

 

In the meantime, most smartphone handsets now offer a 'save to home screen' function - that's what I use for my personal phone account, and it works in just the same way as an app. All you'd need to do is navigate to the 'My Account' page on your phone's web browser, then via the menu select the option 'Save to Home Screen' or equivalent. A small icon is then made with the Plusnet logo and placed on your phone's home screen, just like an app. Clicking this icon will take you to your 'My Account' page and allow you to see your allowances, change your details, and more.

 Michael Williams
 Plusnet Help Team
Community Veteran
Posts: 470
Thanks: 34
Fixes: 1
Registered: 26-09-2015

Re: phone app for iphone

 

In the meantime, most smartphone handsets now offer a 'save to home screen' function - that's what I use for my personal phone account, and it works in just the same way as an app.

As I pointed out before when this fudge work-around was suggested to excuse no proper mobile app ...

Not really viable.  For a start you have to key in your user name and password from scratch each time that web page is launched.  It's not a very mobile friendly web page either, using up huge amounts of space with goofy graphics which you have to scroll past to get to the login dialogue boxes, then if you successfully login then you have to scroll past them all over again to reach any information.

I said "if" because it can take a lot of attempts to login,  just one test just now failed first time with that "something's gone wrong, please try again" message, once after accepting details it went to a screen saying I'd been logged out due to inactivity, then third time lucky it finally got in.

Plusnet Help Team
Plusnet Help Team
Posts: 83
Thanks: 20
Fixes: 4
Registered: 13-07-2017

Re: phone app for iphone

This wasn't intended as an official 'workaround', 

 

 

 Michael Williams
 Plusnet Help Team