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no sim card

Posts: 3
Registered: 30-08-2017

no sim card

still havent recieved my new sim card although emails say i have ! been on the phone for 1hr 20 mins now still NO one answers , terrible service 

Plusnet Help Team
Plusnet Help Team
Posts: 304
Thanks: 56
Fixes: 15
Registered: 13-07-2017

Re: no sim card

Hi there Graham1797, sorry to hear there's a bit of a queue on the phone. 


If you haven't managed to speak to someone about this yet, please do feel free to send me a PM and I can look into this for you.


In future, if there's a wait on the phone, we can always provide support via the Live Chat feature on our website, or on Facebook or Twitter, too. Smiley

 Michael Williams
 Plusnet Help Team