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no confirmation email

Mozzer1971
Newbie
Posts: 2
Registered: ‎27-01-2022

no confirmation email

hi i have today signed up for a sim only deal, everything went through ok until the payment screen which seemed to time out.

I got a notification from my bank that the initial payment has been taken but nothing from Plusnet. 

 

1 REPLY 1
RosieCyder
Newbie
Posts: 1
Registered: ‎29-01-2022

Re: no confirmation email

Hi 

 

I had exactly the same thing on Thursday as well.  I even rang them to be told....wait an hour.  Fortunately for me I didn't get chance to apply again and friday evening I had an email saying everything was going through.  I guess they had problems with their system but I could have ended up registering for more than one sim if I had been less busy