need to cancel 30 rolling contract

[#1]

Im looking to cancel my 30 rolling contract but due to illness unable to use the phone at the moment to speak with customer services. everytime I log in online chat seems to be unavailble.

can this be cancelled via email or private message on here?

Thanks

[#2]

Only way to cancel is to call, unless you’re moving provider then you can request a pac / stac via text