cancel
Showing results for 
Search instead for 
Did you mean: 

multiple mobile accounts with one email address?

yonohesido
Newbie
Posts: 2
Registered: 19-11-2016

multiple mobile accounts with one email address?

Hello. Today I received my 2 Sims abs I'm wondering how the billing works? I've figured out that you need to use your account number to log in but do I have different account numbers because only one account seems to be showing in the billing area?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: multiple mobile accounts with one email address?

Hi yonohesido!

Thanks for getting in touch with us!

When you log into your 'My Account', this will only show the information for the account you have logged into. If you have multiple accounts with us, they aren't merged and won't show in the one 'My Account' area.

They are separate and in order to view different account details, you would need to log out and log back in again with the account number for the number you wish to view.

- Rebeka 

 Rebeka Preston
 Plusnet Help Team