mobile number

[#1]

I have inserted my new sim and my old EE sim is now dead.
1. Is my number porting ?
2. Does this sim have to be activated?
3. How would I do that as I don't have another phone to call you.
4. I need someone to check what is happening and give me a service update.

[#2]

Good afternoon, Jackalynne63!

If you gave us your PAC when you ordered, then it's very likely your number is porting, yes, but I'll happily take a closer look into that for you. If you click on my profile, you can send me a private message with your account details.