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mobile number

Jackalynne63
Newbie
Posts: 1
Registered: 24-02-2017

mobile number

I have inserted my new sim and my old EE sim is now dead.
1. Is my number porting ?
2. Does this sim have to be activated?
3. How would I do that as I don't have another phone to call you.
4. I need someone to check what is happening and give me a service update.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 56
Thanks: 15
Fixes: 6
Registered: 16-12-2016

Re: mobile number

Good afternoon, Jackalynne63!

If you gave us your PAC when you ordered, then it's very likely your number is porting, yes, but I'll happily take a closer look into that for you. If you click on my profile, you can send me a private message with your account details. Smiley

 Marc Johnson
 Plusnet Help Team