We'll let you know when you've reached your Smart Cap. We'll also try and let you know when you've reached 80% of your Smart Cap. That way you won’t get any nasty surprises when you get your bill.
hard to find out
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- Re: hard to find out
hard to find out
03-12-2016 2:14 PM
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love the mobile network but there one thing miss on the 500 is there are no automated system to tell you how much is your bill. and how much mins & text & data you got left. all we have is my account online i think this is no good not everyone Access to internet i hope you all agree on this good idea. make it easy for us.
Re: hard to find out
04-12-2016 1:19 PM
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I'd have to say with both my Tesco Mobile and my Three SIMs I have an app on the phone which tells me.
I can't find anything similar with PlusNet Mobile although there is this:
https://www.plus.net/help/mobile/about-your-smart-cap/
When you get to your limit, we’ll suspend any services you’d normally pay extra for. That includes things like premium rate numbers, picture messages, calls, texts or data when you've exceeded your monthly allowance and international calls. They’ll start up again after your next bill. You’ll still be able to use any calls, texts and data included in your plan though.
If you’ve reached your limit but want to carry on using those services, you can pay off what you’ve used as part of your Smart Cap. Or you can increase the limit. Just get in touch with us to let us know.
Re: hard to find out
04-12-2016 2:13 PM
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yes but they need get apps fast
Re: hard to find out
04-12-2016 2:55 PM
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Hi bristolash91,
We are in the process of creating an app but it's not yet finalised. During the re-brand, we have improved our 'My Account' feature on the website to make our services a lot more accessible. In the meantime this is something that is available to all our customers until we get that app up and running!
- Rebeka
Re: hard to find out
04-12-2016 5:23 PM
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Will you be producing a Windows Phone app? I realise these days that's a pretty futile request...
Re: hard to find out
04-12-2016 6:38 PM
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They have its called internet explorer! Plusnet could rename it 'edge' if they want us to think its all new and improved 😛
Re: hard to find out
05-12-2016 8:09 AM
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An An App still needs Internet access of course but would be nice. An alternative would be a Text request that simply replies with your Ballance. Most PAYG accounts have that option. However it is easy to add a shortcut to the Browser that takes you straight to your Plusnet Mobile Account.
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