Thanks for getting in touch. I can see the email received states your account is in credit; a credit is applied to the account in order to process your refund. If you've received the refund already, we can simply remove the credit from your file and remove your email address from our system to stop any further correspondence.
I apologise for any inconvenience caused, but if you could send me a PM with your account details; I'll ensure this is sorted for you. -Ashleigh