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cant make phone calls

lucasdaddy2k12
Newbie
Posts: 1
Registered: ‎01-11-2016

cant make phone calls

Im experiencing a problem with my plusnet mobile im unable to make any phonecalls it just ends im unable to contact support as the number just cuts off and live chat is unavailable texts and 4g is fine just phone calls is there some issue?

2 REPLIES 2
Anonymous
Not applicable

Re: cant make phone calls

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: cant make phone calls

Hi all,

 

We’ve now resolved a technical issue that caused some of our customers to experience problems making and receiving calls for a short period yesterday evening. Data, messaging and text messages were working as normal during this time. We worked as quickly as possible to fix the issue and we’d like to apologise to our mobile customers for any inconvenience.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team