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cancelling 1 of 2 Plusnet mobile contracts.

Lucyb09
Grafter
Posts: 25
Registered: ‎14-08-2019

cancelling 1 of 2 Plusnet mobile contracts.

‎11-08-2020 12:10 PM

Please can you help me close 1 account please. I have ported my number somewhere else. I have tried ringing but can't ever get through or the wait is too long.... Thanks.
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SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: cancelling 1 of 2 Plusnet mobile contracts.

‎14-08-2020 10:02 AM

Hello @Lucyb09,

 

When you have ported a number away, on the port completes it will automatically close the account that the number relates too.

 

Feel free to PM us your mobile number and we can look into this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
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