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Where is my sim?

Posts: 1
Registered: 17-10-2017

Where is my sim?


Name: Faizan Nawaz
Where is my sim card? I received an email from Plusnet telling me the sim was on it's way back on the 12th of this month, and now there is a risk I won't have coverage as my contract ends with the previous provider.
This is not a very good start to my experience with Plusnet. Get it sorted!
Plusnet Help Team
Plusnet Help Team
Posts: 87
Thanks: 18
Fixes: 3
Registered: 25-11-2016

Re: Where is my sim?

Hi @FNawaz



I'm very sorry to hear you haven't received your SIM yet, as standard you should receive the SIM within 2-3 working days of your order being placed. 

If you drop me a private message I can take a look into this for you and check if there's any hold up. 

 Sarah Stewart
 Plusnet Help Team