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Where is my sim?

FNawaz
Newbie
Posts: 1
Registered: ‎17-10-2017

Where is my sim?

‎17-10-2017 8:18 PM - edited ‎17-10-2017 8:19 PM

 

Name: Faizan Nawaz
 
 
Where is my sim card? I received an email from Plusnet telling me the sim was on it's way back on the 12th of this month, and now there is a risk I won't have coverage as my contract ends with the previous provider.
 
This is not a very good start to my experience with Plusnet. Get it sorted!
 
Regards,
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SarahStewart
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 121
Fixes: 6
Registered: ‎25-11-2016

Re: Where is my sim?

‎17-10-2017 9:33 PM

Hi @FNawaz

 

 

I'm very sorry to hear you haven't received your SIM yet, as standard you should receive the SIM within 2-3 working days of your order being placed. 

If you drop me a private message I can take a look into this for you and check if there's any hold up. 

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