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What's the customer service telephone line at Plusnet please?

PlsnetFan
Dabbler
Posts: 13
Registered: 08-12-2016

What's the customer service telephone line at Plusnet please?

How long do you typically have to wait to get through to a customer service representative when you call Plusnet?

Cheers.

5 REPLIES
RJM
Rising Star
Posts: 168
Thanks: 16
Registered: 28-01-2013

Re: What's the customer service telephone line at Plusnet please?

I have called three times - since they became Plusnet Mobile  - and got through within a few minutes each time; but, this was during the day.

Plusnet Staff
Plusnet Staff
Posts: 2,144
Thanks: 372
Fixes: 116
Registered: 22-08-2015

Re: What's the customer service telephone line at Plusnet Mobile please?

Hello there,

 

The line for Mobile Sales is 0800 328 4688, and the support line is 0800 079 1133. As for the call queues, I've only called the support line once myself. I got through straight away.

 

I'll leave that question open for other customers to answer.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
PlsnetFan
Dabbler
Posts: 13
Registered: 08-12-2016

Re: What's the customer service telephone line at Plusnet Mobile please?

Thanks a million for the feedback guys!

Does anybody have an experience of using Plusnet mobile service's customer support line? The bane of my life is hanging on for half an hour at a time to speak to customer service staff at companies! :-)

RJM
Rising Star
Posts: 168
Thanks: 16
Registered: 28-01-2013

Re: What's the customer service telephone line at Plusnet Mobile please?

Good so far.

 

JonJon
Grafter
Posts: 91
Thanks: 5
Registered: 24-05-2009

Re: What's the customer service telephone line at Plusnet Mobile please?

I've also rarely had to wait for the live chat support, and they've been very helpful.

Jonny