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What's the customer service telephone line at Plusnet please?

PlsnetFan
Dabbler
Posts: 13
Registered: ‎08-12-2016

What's the customer service telephone line at Plusnet please?

How long do you typically have to wait to get through to a customer service representative when you call Plusnet?

Cheers.

5 REPLIES 5
RJM
Rising Star
Posts: 186
Thanks: 21
Registered: ‎28-01-2013

Re: What's the customer service telephone line at Plusnet please?

I have called three times - since they became Plusnet Mobile  - and got through within a few minutes each time; but, this was during the day.

Anoush
Aspiring Hero
Posts: 2,568
Thanks: 569
Fixes: 139
Registered: ‎22-08-2015

Re: What's the customer service telephone line at Plusnet Mobile please?

Hello there,

 

The line for Mobile Sales is 0800 328 4688, and the support line is 0800 079 1133. As for the call queues, I've only called the support line once myself. I got through straight away.

 

I'll leave that question open for other customers to answer.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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PlsnetFan
Dabbler
Posts: 13
Registered: ‎08-12-2016

Re: What's the customer service telephone line at Plusnet Mobile please?

Thanks a million for the feedback guys!

Does anybody have an experience of using Plusnet mobile service's customer support line? The bane of my life is hanging on for half an hour at a time to speak to customer service staff at companies! 🙂

RJM
Rising Star
Posts: 186
Thanks: 21
Registered: ‎28-01-2013

Re: What's the customer service telephone line at Plusnet Mobile please?

Good so far.

 

JonJon
Grafter
Posts: 92
Thanks: 6
Registered: ‎24-05-2009

Re: What's the customer service telephone line at Plusnet Mobile please?

I've also rarely had to wait for the live chat support, and they've been very helpful.

Jonny