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What ate my data?

Posts: 9
Thanks: 5
Fixes: 1
Registered: ‎09-01-2017

What ate my data?

I have an iPhone SE. My package with Plusnet is 2.8mb monthly. I’m a light user usually never getting close to maximum usage. Except today


This morning I had 1.8mb or left to use before my renewal in 6 days time. 

At 1222 I got a text saying I’d used 80% of data followed shortly afterwards by another text saying I’d used it all. 

I left my house, and therefore Wi-Fi, at 1130.

How could I use that amount of data that quickly? No phone calls, no music, no browsing, no use of anything. 


Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: What ate my data?

Hello @Davesona,

Thank you for getting in touch. I am sorry to hear your mobile data has ran out. So we can rule this out, did you have Wi-fi assist turned on for your device? If not please confirm your full address with postcode, full name, mobile sim number and account reference via PM so I can loo