Hi there @ator
Thanks for reaching out to us here.
I'm sorry to hear you are having trouble with the debilitating mobile signal and I apologise for the inconvenience caused.
We're more than happy to take a look into this for you, but just before we do have you checked out our suppliers network checker here? It's also worth noting signal indoors can always be somewhat patchy in certain areas - do you notice the signal issue anywhere apart from your home?
If you could drop the following details via PM:
- Your full name and confirmation you are the account holder
- Your full address with postcode
- Your Plusnet mobile number
Give us a nudge here once you've sent that PM across and we'll pick it up from there.